a New Fridge

I got a new fridge today, because the old one was broken (The fridge is part of the apartment's equipment, so actually it's not mine).
About 7 pm yesterday, I noticed that all of the staffs in the freezer were melted and the inside of both fridge and the freezer weren't cold. But the noise from the fridge had been normal, so I hadn't noticed about this.
Anyway, I called a building manager this morning and he replaced the old one to the new one in the very afternoon. So it's now OK.
(Only one problem is that the new one is a little tricky to use, because it opens to a wall, the opposite direction to the kitchen.)